Services
​Why should I schedule a consultation?
A consultation helps with identifying service needs and to determine if a family and the provider are a good fit.
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Why do I need to enter my credit/debit card information to schedule a free consultation?
There is a $25 service fee charged for those who schedule a consultation and fail to attend.
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Are crisis services offered?
A family experiencing an emergency/crisis should contact 911 immediately. Due to the provider's schedule and the services provided, the provider may be unable to provide assistance during a crisis.
Where do workshops take place?
Workshops take place virtually or can be scheduled at a brick-and-mortor location. Please use the contact page with further questions.
Payment
Do you take insurance?
No. Insurance companies often require the sharing of confidential information as well as restrict services by determining what services are covered under an insurance plan.
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What are my payment options?
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Cash or Debit/Credit available. New options coming soon!
How do I submit payment?​
Payments for parent workshops are required upon registering for the event. These payments are processed electronically when you register.
Who Can Benefit
​We have an active case with the Department of Child Services. Can you help us?
Pinwheel Alliance LLC and the provider do not have legal roles or any authority to alter or reduce your DCS case. Parent support groups can help alleviate distress, and workshops could be a benefit.
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Will you share my information with DCS?
Pinwheel Alliance LLC adheres to all HIPAA laws. You have a right to privacy and confidentiality. No information can be shared without your written permission. However, if you are being referred for services by DCS, you may be required to sign a Release of Information.
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Do we have to have a DCS case to register for a workshop or attend a support group?
No. We work with all families experiencing hardship who choose to utilize our services.
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Who can attend a support group? Who can attend a workshop?
Anyone raising a child can attend a support group. Workshops are available for any adult in a caregiving role.
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Contact
What's the best way to contact Pinwheel Alliance LLC or my provider?
Pinwheel Alliance LLC can be contacted by phone, email, or through the Contact form available on the website.